Member Engagement

Engage, activate and reward members while monitoring activity and results in real-time. Healthmine’s member-centric technology solutions, Opportunity Manager and Personal Health Assistant, have a powerful impact on plan performance and outcomes.

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Technology-Enabled Member Engagement and Rewards

Deliver omnichannel outreach at scale to educate and motivate members to self-manage their health and close care gaps, improve quality measures and reduce total cost of care.

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Omnichannel Engagement

Build and execute holistic member engagement strategies across all channels—email, direct mail, text and more—and track campaign performance.

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Data-Driven Targeting

Create member outreach lists filtered by health risks, social determinants of health data, quality measure eligibility, health action status, geography and more.

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Personalized Experiences

Deliver personalized health action plans and health education to members through their preferred method of communication.

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Smart Rewards and Incentives

Motivate members to manage their health with the right rewards, supported by end-to-end gift card and merchandise fulfillment.

Is Your Solution Producing Results?

Healthmine’s member engagement solutions enable health plans in all markets to drive continuous improvements in health outcomes and quality scores while also addressing specific social determinants of health, compliance standards and cost-saving initiatives.

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Members engaged with Healthmine complete

4x more
health actions than unengaged members
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Established client partners average a

registration rate of over 50%
for reward programs
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Client partners have an

average 95.5%
member retention rate, higher than the industry average

Powerful Tools for Sustainable Improvement


Provides continuous smart engagement and intervention management to accelerate quality improvement. Opportunity Manager equips health plans with a holistic view of member populations to execute on data-driven campaigns that boost and track engagement.   


Designed to empower people to take the right actions to improve their health. The user-friendly app provides members with clinical insights on which health actions to take, motivation to act and tools to close care gaps.

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Member Engagement Resources

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