GUIDE

Apply Content and Design Best Practices to Outreach

Tailor outreach campaigns with member-centric language and imagery to ensure every communication has the strongest impact on member behaviors. Access an example of optimized outreach to discover ways to:

  • Personalize materials based on demographic data
  • Improve member trust, plan perception and brand awareness
  • Educate members about benefits, services and healthy activities
  • Guide members to high-priority care gaps and healthy behaviors
  • Efficiently scale communications to different populations

Start refining outreach with content and design best practices.