Member-Centric Technology Solutions

Our technology-enabled member engagement and rewards solutions focus on empowering people to take the right actions to improve their health. We offer scalable, member-centric solutions for all markets that enable improved clinical and quality outcomes.

Child, mother, and grandparent sitting together looking at a tablet

Engage, Activate and Reward Members

The combination of a powerful platform, a collection of member communication preferences and omnichannel outreach allows us to reach out to the right member, the right way and at the right time to drive action.

Parent with child looking at a tablet

Member Engagement

Deliver omnichannel outreach at scale to engage members in their health and close care gaps, improve quality measures and reduce total cost of care.


Smart Rewards & Incentives

Motivate members with the right rewards, supported by end-to-end gift card and merchandise fulfillment.

Two women walking with linked arms

Member Experience

Keep a pulse on member satisfaction through digital surveys, including mock-Consumer Assessment of Healthcare Providers and Systems (CAHPS) and Net Promoter Score (NPS®) surveys, and a continuous feedback loop with real-time results.

Smiling women sitting outside looking at phone

Digital Health Risk Assessment

Maximize Health Risk Assessment (HRA) compliance and uncover risk in your population using a digitally administered HRA, certified by the National Committee for Quality Assurance (NCQA)

Is Your Solution Producing Results?

Healthmine’s combination of a scalable, omnichannel engagement platform, results-driven program design, and industry-leading subject matter expertise help clients make a powerful impact on plan performance and health outcomes. Utilize our solutions to implement personalized, ongoing member engagement strategies that close care gaps, enhance member experiences and address your quality improvement initiatives.

Stethoscope icon

Members engaged with Healthmine complete

4x more

health actions than unengaged members, advancing quality improvement efforts

Icon of three people


Client partners have an

average 95.5 %

member retention rate, higher than the industry average

Award icon


Maintained or increased Star levels by

0.5 Stars
for all clients in the 2022 Star Ratings

Strategies for Improving Plan Performance

ResourceLibrary-FeaturedImage_AdobeStock_370808961 (1)
Find the Right Engagement Partner

Develop a meaningful digital health partnership when you design your Request for Proposal process with these components.

Read More
Reach Your Medicaid Goals

Achieve financial success when you augment your quality improvement initiatives with data-driven strategies.

Read More
Create CAHPS-Centric Programs

Tap into four strategies for prioritizing member experiences in your Star Ratings work plans.

Read More

Powerful Tools for Sustainable Improvement

Healthmine’s solutions are powered by tech tools that are designed by industry experts with experience running top-performing government and commercial quality programs inside health plans.

Desktop computer with star performance dashboard
Desktop computer with medication adherence dashboard
Desktop computer with star performance dashboard
Desktop computer showing email campaign tool
Folder icon


Create a personalized health improvement experience based on clinical and non-clinical data, which is captured in a longitudinal member record.

Bar and line chart icon


Design engagement strategies that focus on closing Healthcare Effectiveness Data and Information Set (HEDIS®) and care gaps to improve Star measures and plan performance.


Icon of person looking at screen with dashboard


Evaluate quality performance for all contracts and lines of business in one central dashboard with drill down capabilities into member and measure-level details.

Megaphone icon


Shift to unlimited digital outreach to significantly reduce telephonic and physical mail costs.

Popular Articles in Our Resource Center

Ready to See Healthmine in Action?

Get a Demo