Doctor measures blood pressure of mature woman

Leveraging Rewards, Incentives & Personalized Communication to Drive Medicare Members to Take Action

Melissa Smith shares how her team of Stars experts help plans incentivize healthy behaviors backed by digital engagement to reach their quality and membership goals.

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3 Focus Areas to Improve CAHPS Performance in 2021

3 Focus Areas to Improve CAHPS Performance in 2021

By now, most of us are well aware of the big news in Star Ratings: The next Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey will make up 33% of the Star Ratings calculation for Medicare Advantage (MA) plans in the 2023 Star...