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A collection of industry updates, expert guidance and resources for more effective member engagement.

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Changing Your Approach: What Medicare Plans Need to do Differently in 2025 and 2026
Webinar

Changing Your Approach: What Medicare Plans Need to do Differently in 2025 and 2026

Medicare
Health equity
Star Ratings
5/8/25
Health equity
Medicare
Star Ratings
Business professionals meeting in a conference room
Article

4 Next Steps After the Final Rule and Rate Announcement

4/15/25
Member Engagement
Risk adjustment
Star Ratings
business professionals meeting around a table
Article

Changes to the Colorectal Cancer Screening (COL) Measure

3/18/25
Member Engagement
Star Ratings
Rewards & Incentives
in image of two people looking at the laptop
Article

Bid Prep: How Engagement Tools Are MLR-Eligible Expenses

2/14/25
Align Quality and Risk to Improve Engagement and Health Outcomes
Webinar

Align Quality and Risk to Improve Engagement and Health Outcomes

Star Ratings
Member Engagement
2/5/25
2025 Star Ratings: Unpacking the Data Part One
Webinar

2025 Star Ratings: Unpacking the Data Part One

Medicare
Star Ratings
12/3/24
How to Create a Transformational Relationship with Your Members
Webinar

How to Create a Transformational Relationship with Your Members

Medicare
Star Ratings
9/19/24
Maximize End-of-Year Performance and Prepare for 2025
Webinar

Maximize End-of-Year Performance and Prepare for 2025

Star Ratings
9/10/24
Mapping the Health Equity Index: Insights for MA Plans
Webinar

Mapping the Health Equity Index: Insights for MA Plans

Medicare
Star Ratings
Health equity
6/18/24
Member Engagement
Member Experience
Two business professionals sitting at a table and talking
Article

3 Things to do Ahead of Q4

5/21/25
Member Engagement
Rewards & Incentives
Data consolidation
Image of two business professionals shaking hands
Article

How We're Different from Other Engagement Vendors

5/14/25
Member Engagement
Behavioral modification
Member Experience
image of a man looking at his smart phone
Article

How Healthmine revolutionizes member engagement

4/23/25
Member Engagement
Member Experience
Medicare
Michael Hasbany
Article

Former Inovalon Exec, Michael Hasbany, Joins Healthmine

4/22/25
Transforming Risk & Quality Performance with Digital-First Engagement
Webinar

Transforming Risk & Quality Performance with Digital-First Engagement

Risk adjustment
CAHPS
3/27/25
Medicare
Medicaid
Special Needs Plans (SNP)
two business professionals looking at a tablet
Article

Navigating NCQA’s Transition to ECDS Measures

3/10/25