Explore our resource library

A collection of industry updates, expert guidance and resources for more effective member engagement.

Featured resource

Article
Why All Health Plans Should Prioritize Member Retention
Increase health plan member retention and loyalty with strategic engagement initiatives designed to safeguard revenue, improve health outcomes and boost quality scores.
Stay updated with us!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

All resources

Category
Content types
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Member Engagement
Member Experience
Rewards & Incentives
an image of a couple looking at each other
Article

Transition from Transactional to Transformational Engagement

8/21/24
Member Engagement
Member Experience
Health equity
Medicare
a group of people discussing over a laptop
Article

Overcome 4 Internal Challenges with Quality Relationship Management™

8/19/24
Health equity
Health risk assessment
Medicare
an image of daughter riding his father's back
Article

How HRAs Are the First Step to Achieve Health Equity

8/14/24
Health equity
Medicare
Star Ratings
an image of elderly woman seeking advice to the doctor
Article

Health Equity: Where Plans Should Start

8/1/24
CAHPS
Member Experience
Star Ratings
elderly woman looking at her phone smiling
Article

Assess Member Satisfaction with Post-Provider Visit Surveys

7/25/24
Member Engagement
Member Experience
image of woman talking on the phone
Article

5 High-Value Use Cases for Outbound Calls

7/23/24
Member Engagement
Medicaid
image of a woman holding a tablet
Article

How Pulse Surveys Improve Time-Sensitive Quality Measures

7/9/24
Member Engagement
Medicare
Medicaid
Special Needs Plans (SNP)
Rewards & Incentives
a group of elderly woman doing yoga
Guide

How to Improve Engagement and Spend with Points-Based Rewards

7/1/24
Health equity
Medicare
a group of elderly people smiling for the camera
Article

The OMB’s New Rules for Collecting Race and Ethnicity Data

5/28/24
Changing Your Approach: What Medicare Plans Need to do Differently in 2025 and 2026
Webinar

Changing Your Approach: What Medicare Plans Need to do Differently in 2025 and 2026

5/8/25
Transforming Risk & Quality Performance with Digital-First Engagement
Webinar

Transforming Risk & Quality Performance with Digital-First Engagement

Risk adjustment
CAHPS
3/27/25
Navigating CMS’ Proposed Star Ratings Program Changes
Webinar

Navigating CMS’ Proposed Star Ratings Program Changes

Medicare
Star Ratings
2/2/23
Deep Dive Into the CMS Advance Notice
Webinar

Deep Dive Into the CMS Advance Notice

Star Ratings
Medicare
2/28/23
Jump Starting Stars Success and Innovation
Webinar

Jump Starting Stars Success and Innovation

Medicare
Star Ratings
CAHPS
6/27/23
Talking CAHPS: The Power of Digital Engagement
Webinar

Talking CAHPS: The Power of Digital Engagement

CAHPS
Member Experience
Member Engagement
8/24/23
Explore Key Themes in the 2024 Star Ratings
Webinar

Explore Key Themes in the 2024 Star Ratings

Medicare
Star Ratings
11/7/23
Overcome M3P Financial and Operational Challenges
Webinar

Overcome M3P Financial and Operational Challenges

Medicare
Star Ratings
Member Engagement
CAHPS
4/23/24
Mapping the Health Equity Index: Insights for MA Plans
Webinar

Mapping the Health Equity Index: Insights for MA Plans

Medicare
Star Ratings
Health equity
6/18/24
Maximize End-of-Year Performance and Prepare for 2025
Webinar

Maximize End-of-Year Performance and Prepare for 2025

Star Ratings
9/10/24
How to Create a Transformational Relationship with Your Members
Webinar

How to Create a Transformational Relationship with Your Members

Medicare
Star Ratings
9/19/24
Strategies for Maximizing HRA Response Rates
Webinar

Strategies for Maximizing HRA Response Rates

Member Engagement
Health risk assessment
10/23/24
Align Quality and Risk to Improve Engagement and Health Outcomes
Webinar

Align Quality and Risk to Improve Engagement and Health Outcomes

Star Ratings
Member Engagement
2/5/25
2025 Star Ratings: Unpacking the Data Part One
Webinar

2025 Star Ratings: Unpacking the Data Part One

Medicare
Star Ratings
12/3/24

Let's chat

What do you want to learn more about?
Thanks for contacting Healthmine! Someone will be in touch shortly.
Oops! Something went wrong while submitting the form.
The logo for a company that sells health products.
Thanks for subscribing to Healthmine updates!
Oops! Something went wrong while submitting the form.
Our Platform
QRM®
Solutions
Member EngagementDigital HRARewardsMember ExperienceProfessional ServicesExpert Advisory Services
Resources
ArticlesWebinarsGuidesChecklists
Company
Why we do itAbout usContact usCareers
©2025 Healthmine. All rights reserved.
Privacy Policy