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Why All Health Plans Should Prioritize Member Retention
Increase health plan member retention and loyalty with strategic engagement initiatives designed to safeguard revenue, improve health outcomes and boost quality scores.
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Star Ratings
Health equity
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Article

Investment in Health Equity is an Investment in Stars

10/7/22
Medicare
Member Experience
Star Ratings
CAHPS
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Article

Strategies for Continuous CAHPS Improvements

10/6/22
Member Engagement
Member Experience
Health equity
Medicaid
Medicare
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Article

Improving Health Outcomes for Members with Limited English Proficiency

10/5/22
Star Ratings
Medicare
Member Engagement
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Article

2023 Star Ratings: What to Know and What to Do Now

9/13/22
CAHPS
Member Experience
Member Engagement
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Article

Healthmine and Decision Point Forge Member Experience Partnership

8/31/22
Star Ratings
Medicare
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Article

4 Strategies for Closing Care Gaps in Q4

8/23/22
Medicare
Star Ratings
a group of people having a meeting
Article

Preparing for the 2023 First Plan Preview of the Medicare Star Ratings

8/3/22
Medicare
a group of people having a meeting
Article

Laying the Groundwork for Success in Digital Quality Management

7/15/22
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Article

2023 CMS Final Rate Announcement: What to Know and What to Do

4/27/22
Changing Your Approach: What Medicare Plans Need to do Differently in 2025 and 2026
Webinar

Changing Your Approach: What Medicare Plans Need to do Differently in 2025 and 2026

Medicare
Health equity
Star Ratings
5/8/25
Transforming Risk & Quality Performance with Digital-First Engagement
Webinar

Transforming Risk & Quality Performance with Digital-First Engagement

Risk adjustment
CAHPS
3/27/25
Navigating CMS’ Proposed Star Ratings Program Changes
Webinar

Navigating CMS’ Proposed Star Ratings Program Changes

Medicare
Star Ratings
2/2/23
Deep Dive Into the CMS Advance Notice
Webinar

Deep Dive Into the CMS Advance Notice

Star Ratings
Medicare
2/28/23
Jump Starting Stars Success and Innovation
Webinar

Jump Starting Stars Success and Innovation

Medicare
Star Ratings
CAHPS
6/27/23
Talking CAHPS: The Power of Digital Engagement
Webinar

Talking CAHPS: The Power of Digital Engagement

CAHPS
Member Experience
Member Engagement
8/24/23
Explore Key Themes in the 2024 Star Ratings
Webinar

Explore Key Themes in the 2024 Star Ratings

Medicare
Star Ratings
11/7/23
Overcome M3P Financial and Operational Challenges
Webinar

Overcome M3P Financial and Operational Challenges

Medicare
Star Ratings
Member Engagement
CAHPS
4/23/24
Mapping the Health Equity Index: Insights for MA Plans
Webinar

Mapping the Health Equity Index: Insights for MA Plans

Medicare
Star Ratings
Health equity
6/18/24
Maximize End-of-Year Performance and Prepare for 2025
Webinar

Maximize End-of-Year Performance and Prepare for 2025

Star Ratings
9/10/24
How to Create a Transformational Relationship with Your Members
Webinar

How to Create a Transformational Relationship with Your Members

Medicare
Star Ratings
9/19/24
Strategies for Maximizing HRA Response Rates
Webinar

Strategies for Maximizing HRA Response Rates

Member Engagement
Health risk assessment
10/23/24
Align Quality and Risk to Improve Engagement and Health Outcomes
Webinar

Align Quality and Risk to Improve Engagement and Health Outcomes

Star Ratings
Member Engagement
2/5/25
2025 Star Ratings: Unpacking the Data Part One
Webinar

2025 Star Ratings: Unpacking the Data Part One

Medicare
Star Ratings
12/3/24

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