Guide

3 Members Positively Impacted by QRM®

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With Quality Relationship Management™ (QRM®), payers can more strategically engage members with outreach that’s personalized, coordinated and cost effective. The result is happier members who are motivated to close care gaps and re-enroll.

Learn how QRM revolutionizes three real-world scenarios:

  • A recently aged-in Medicare Advantage member understanding her benefits and getting to her provider visit.
  • A re-enrolled Medicare Advantage member who is disengaged with his health and finds his plan’s outreach irrelevant and unmotivating.
  • A Medicaid member who is hard to reach.
How QRM works