Prioritizing Member Satisfaction Tomorrow Is Too Late

Prioritizing Member Satisfaction Tomorrow Is Too Late

The HEDIS-based measures have long been the focal point of the Star Rating Program for Medicare Advantage plans. Even as CMS made changes to the program, there remained a consistent correlation between strong performance in HEDIS-based measures and a 4-Star Rating....
On-Demand Webinar: How Member Engagement & Rewards Help Close Health Disparities

On-Demand Webinar: How Member Engagement & Rewards Help Close Health Disparities

There’s no doubt about it: data, quick intervention, and effective communication all drive positive health outcomes. When these elements come together, real change occurs. As populations continue growing more diverse, it’s up to health plans to leverage social...
Maximizing Medicare Advantage Bid Budget

Maximizing Medicare Advantage Bid Budget

Bids for Medicare Advantage and standalone prescription drug plans have been submitted for the 2021 plan year. This was no small undertaking for health plans given the regulation changes from CMS and the COVID-19 pandemic. Unfortunately, the work does not stop as it’s...
On-Demand Webinar: How to Impact Your Plan’s Performance & Increase Member Satisfaction

On-Demand Webinar: How to Impact Your Plan’s Performance & Increase Member Satisfaction

On May 13th, HealthMine’s COO Amy Lung co-presented a webinar with Rex Wallace, Star Ratings expert, titled “Understanding the Changes to the Medicare Star Program: How to Impact Your Plan’s Performance & Increase Member Satisfaction.” The webinar reviews and...