Prioritizing Member Satisfaction Tomorrow Is Too Late

Prioritizing Member Satisfaction Tomorrow Is Too Late

The HEDIS-based measures have long been the focal point of the Star Rating Program for Medicare Advantage plans. Even as CMS made changes to the program, there remained a consistent correlation between strong performance in HEDIS-based measures and a 4-Star Rating....
On-Demand Webinar: How Member Engagement & Rewards Help Close Health Disparities

On-Demand Webinar: How Member Engagement & Rewards Help Close Health Disparities

There’s no doubt about it: data, quick intervention, and effective communication all drive positive health outcomes. When these elements come together, real change occurs. As populations continue growing more diverse, it’s up to health plans to leverage social...
CAHPS Usurps HEDIS as King

CAHPS Usurps HEDIS as King

For Medicare Advantage plans, the HEDIS-based measures have been the focal point of the Star Rating Program for years. Even as CMS made changes to the program, strong performance in these measures was essentially a formula to reach a 4-Star Rating. For many plans, the...
Jane Sarasohn-Kahn and HealthMine CMO Presenting at AHIP Consumer Experience & Digital Forum

Jane Sarasohn-Kahn and HealthMine CMO Presenting at AHIP Consumer Experience & Digital Forum

HealthMine will be exhibiting and presenting at AHIP’s annual Consumer Experience and Digital Health Forum– #AHIPcx– which begins next Monday, December 9th in Chicago at The Swissotel. AHIP’s Consumer Experience & Digital Health Forum allows...
HealthMine CEO Bryce Williams to Present at RISE Star Ratings Master Class

HealthMine CEO Bryce Williams to Present at RISE Star Ratings Master Class

The 9th annual RISE Star Ratings Master Class is the annual forum where leading quality professionals can learn strategies to boost their Stars scores. This year’s focus will align with the Centers for Medicare and Medicaid Services (CMS) theme of consumerism,...