James H. Haskins IV | Jun 4, 2020 | CAHPS, CMS, digital survey, Medicare Advantage, Medicare Advantage Beneficiaries, member engagement, member satisfaction, Mock CAHPS Survey, Seniors | CAHPS, MedicareBids for Medicare Advantage and standalone prescription drug plans have been submitted for the 2021 plan year. This was no small undertaking for health plans given the regulation changes from CMS and the COVID-19 pandemic. Unfortunately, the work does not stop as it’s...
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