Average MA Star Ratings Fall; United, Anthem See Big Drops

Reprinted with AIS Health permission from the Oct. 9, 2020, issue of Health Plan Weekly. Star ratings for Medicare Advantage plans declined across the board for 2021, signaling an overall drop of around 5.5% in the number of members enrolled in contracts with 4 or...

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CAHPS Usurps HEDIS as King

CAHPS Usurps HEDIS as King

For Medicare Advantage plans, the HEDIS-based measures have been the focal point of the Star Rating Program for years. Even as CMS made changes to the program, strong performance in these measures was essentially a formula to reach a 4-Star Rating....

Maximizing Member Engagement ROI

Maximizing Member Engagement ROI

How do we effectively connect with Medicare and Medicaid members and their advocates to improve health? Data and fast action win. Effective communication wins. Population health happens one person at a time. With that said, connecting member...